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Date/Time: Tue, 26 Nov 2024 02:26:08 +0000



Post From: Sierra chart opens position after closed trade without any interaction on my part.

[2024-01-23 14:58:57]
Sierra_Chart Engineering - Posts: 17179
No:
Can this in any way be related to any of the scale in scale out settings?

We do not know:
Would using their pure gateway software perhaps improve anything

Just simply look at the Trade >> Trade Positions Window >> Service Position Quantity field for the symbol and you can see clearly any delays there with updating and you just tell them about the delay:
You don't give me much to go on, is there anything specific I can point to perhaps?

You can also use the Order Fill Calculated Position:
Trading Information Windows: Using Order Fill Calculated Positions In Special Cases
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-01-23 15:00:53