Support Board
Date/Time: Tue, 26 Nov 2024 02:04:39 +0000
Post From: comercio con TETON
| [2024-01-19 17:16:27] |
| John - SC Support - Posts: 36286 |
|
From Google Translate: Hello, I currently have an active account with AMP FUTURE,
I have activated trading through TETON. And I have an S3 automatic trading Bot. When a trade is made the entry is much higher than the current price time. Apparently the graph it shows me is delayed. I attach a photo of the graph, The white arrow is where I entered the purchase and the yellow one is where I exited. Can you help me, thank you! You are not setup to get the real-time data from us. The first issue is that you are currently on the "Base Standard" package. In order to be able to connect to your trading service and have the ability to get real-time data, you would need to be on one of our "Integrated" packages. Refer to the information here: Description of Service Packages and Pricing: Integrated Packages You can change your package at any time by selecting a different option at the following link, and then selecting the "Update/Set" button: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation#ServicePackage When you change your package, you do not need to add funds, nor do we give a refund. Rather, we adjust your remaining Usage Time based on the difference in price between the packages. Therefore, if you change to a more expensive package, then your remaining Usage Time will go down, and vice versa. Once you have the package setup properly, then you can setup the data you need by following the instructions at the following link: Denali Exchange Data Feed: *Setup Instructions: CME/CBOT/NYMEX/COMEX Exchanges* And finally, in order to connect to your trading account, follow the instructions at the following link starting at step #6: Sierra Chart Teton Futures Order Routing: Setup Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |