Support Board
Date/Time: Tue, 26 Nov 2024 02:35:15 +0000
Post From: Sierra chart opens position after closed trade without any interaction on my part.
| [2024-01-19 12:17:01] |
| MissPiggy - Posts: 11 |
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Hi, Well, not sure how to explain this, but it has only happened around RTH open and perhaps 15 minutes in at most while trading MNQ futures, so it has to be related to very high volume. I make a long trade, with attached take profit and stop loss, I flatten the trade, all good so far. About ten seconds later Sierra shows an active order on the chart that I'm long with no attachments, this order is only alive in Sierra, and does not show up in any of the IBKR TWS windows that I have open. If i press cancel, it disappears. No harm done, although very odd. The not so fun part which happened when I wasn't recording, the same thing as above, after a trade was closed, some seconds later Sierra shows an active position, I panic and instantly flatten, but since this position does not exist somehow flatten turns into me actually being short in reality and lost about 25points until I was able to get a TWS window open where I could close the position. Not sure what is going on here, either some update of Sierra broke stuff, or it's related to using scale in and out somehow since I only started using that around the end of November perhaps early December if my memory serves me right. This first happened a week or two before Jan 9'th this year, I noted that date because i contacted IBKR regarding it, since I automatically assumed it was an IBKR problem and not Sierra, but since it was hard for me to explain what had actually happened, I gave up for the time being and setup OBS Studio to record the relevant info on my screen, since around the same time I had a problem with the CME data provided from Sierra as well, completely freezing although my connection was up and fine, data problem only happened that one day and has been working fine since. I've got a high resolution video that I cut in Davinci and it is only 25MB in size that I can attach, but will wait for response and request from you until I do so. Windows 10, Sierra Chart 2580 64-bit Revision 48601 |