Support Board
Date/Time: Tue, 26 Nov 2024 00:36:45 +0000
Post From: Trading Evaluator (delayed data) - Data Reconnect Wait
| [2024-01-18 16:06:55] |
| Sierra_Chart Engineering - Posts: 17178 |
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First stop! Do not send us these logs as you are. These are massive and unusable for us. Follow our instructions here and close all Chartbooks and clear the log! Close all Chartbooks by selecting File >> Close All Chartbooks. Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Connect to the data feed: Select "File >> Disconnect" Select "File >> Connect to Data Feed" After about 1 Minute (Not more), provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |