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Date/Time: Mon, 25 Nov 2024 22:21:28 +0000



Post From: Account Questions

[2024-01-18 02:04:32]
SC Support - Posts: 1895
Hi there, when it comes to Real-time Stock or Futures Data, the exchanges sell that data each month and for access you would need to be on one of SP10, SP11, or SP12 and even then you would need to pay the corresponding Real-time Data Exchange Fee for what you activate, the cost of Real-time Stock or Real-time Futures Data is not included in the Price of Sierra Chart Software Usage Time.
Denali Exchange Data Feed: Supported Exchanges (Exchange Fees)

Thank you for alerting us to your error in activating the CME Group Market Depth Bundle when you just wanted the CME Exchange with Market Depth Data, we have made this change for you and after a small error, you now should see your refund.