Support Board
Date/Time: Sun, 24 Nov 2024 09:27:23 +0000
Post From: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read!
| [2024-01-17 00:29:37] |
| Sierra_Chart Engineering - Posts: 17154 |
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Further trouble but at the moment, not critical: New update on Incident INC0025932: Equinix IBX Site Staff reports that a chiller has failed, and the site has lost redundancy. Four chillers remain stable and are able to maintain temperature and humidity SLA. Colocation temperatures and humidity remain within SLA. The OEM vendor continues to perform repairs on the 5th and 6th chiller. IBX Critical Facility Engineers will continue to monitor the chiller plant and the IBX colocation temperatures for stability. The next update will occur after repairs have been made to the fifth and sixth chiller or if a significant change to the situation occurs. Service Offering: CH1 - Location - Floor Affected Assets: 05 Asset Condition: Normal and Monitoring Situation status: Under investigation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |