Login Page - Create Account

Support Board


Date/Time: Sun, 24 Nov 2024 09:30:51 +0000



Post From: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read!

[2024-01-16 10:01:06]
Sierra_Chart Engineering - Posts: 17154
The missing CME Group data has now been fully patched.

However we realize, that the historical market depth data has not been patched. This is a much more involved operation which can only be done over the weekend.

To download the missing historical Intraday follow the instructions here:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-01-16 10:02:06