Support Board
Date/Time: Sun, 24 Nov 2024 11:30:29 +0000
Post From: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read!
| [2024-01-15 13:52:00] |
| Sierra_Chart Engineering - Posts: 17154 |
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And also, we are now seeing rising temperatures in that data center again. In one location we saw 77° . Now it is 80°. This corresponds to this update was just came: IBX: CH1
IBX Address: 350 E Cermak Rd, Chicago, 60616 Number: INC0025932 Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time To view the incident and its updates, please use Service Insight. New update on Incident INC0025932: Equinix IBX Site Staff reports that due to a temporary issue with Chiller 3, a slight rise in the colo temperature occurred. Chiller 3 has been reset and the site is recovering. The average temperature is currently 86F degrees. Thirteen portable coolers are now online and two more continue to be installed. For customers who powered down equipment, we strongly recommend waiting to restore operations until the temperatures reach a lower overall range. Service Offering: CH1 - Location - Floor Affected Assets: 05 Asset Condition: Temperature above operating range Situation status: Under investigation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |