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Date/Time: Sun, 24 Nov 2024 12:07:09 +0000



Post From: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read!

[2024-01-14 21:49:48]
Sierra_Chart Engineering - Posts: 17154
We have now powered off our main distribution server for CME data in CH1. It is now down.


Temperatures were just too high and it had gone into a suspended state anyway. It is now going to start to cool down.

we are going to be distributing data, out of Aurora DC3 from a server there. Not the one used for Teton order routing. But another server.

we will also be distributing data out of Las Vegas which is a backup location. We have a very high capacity Internet there. 20 Gb. But only 10 Gb is utilized for CME.

We do have a lot more redundancy, that is in the works and planned. We are in an ok position now but we want to be in a much better position. And we are going to aggressively get all of this done, over the next 2 to 3 months.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2024-01-14 21:50:26