Support Board
Date/Time: Sun, 24 Nov 2024 11:51:54 +0000
Post From: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read!
| [2024-01-14 20:15:47] |
| Sierra_Chart Engineering - Posts: 17154 |
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Our main CME data distribution server, in CH1 with another provider, has entered a cooling state. It is powered but it is not in a functional state. This is not a problem, we can pull data, from Aurora DC3. Edit: If this problem continues into the open Monday morning at around 830 to 930 a.m, there is a potential, for some market data degradation. In other words data lags. But we are taking the necessary steps now to minimize and/or eliminate that. And we may not be able to deliver any US stock data in the morning either. That data feed may be down. This cooling failure incident at the data center is very serious. We have powered down all of our systems in our own cabinet at CH1. Only network gear is currently running. Internal temperature of one of those devices is 60°C. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-14 21:09:16
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