Support Board
Date/Time: Sun, 24 Nov 2024 11:38:30 +0000
Post From: Resolved: Data Center Notice for CH1: Data Feeds Affecting! Please read!
| [2024-01-14 16:23:44] |
| Sierra_Chart Engineering - Posts: 17154 |
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We just received this: IBX: CH1 IBX Address: 350 E Cermak Rd, Chicago, 60616 Number: INC0025932 Date and Time of Occurrence: 2024-01-14 08:20:49 Site Local Time To view the incident and its updates, please use Service Insight. New update on Incident INC0025932: Equinix IBX Site Staff reports that multiple chillers are down at the moment and the vendor has been contacted. The vendor is expected to be onsite at approximately 10:30 Site Local Time. Temperatures at the IBX are rising and are above SLA. IBX Critical Facility Engineers continue to monitor. Service Offering: CH1 - Location - Floor Affected Assets: 05 Asset Condition: Unknown state Situation status: Under investigation This is very concerning. We do indeed see temperatures rising to unacceptably high levels. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |