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Date/Time: Wed, 27 Nov 2024 00:26:05 +0000



Post From: Charts not updating with live data

[2014-06-27 16:25:21]
Sierra Chart Engineering - Posts: 104368
This is not related to the problem, but your computer's clock is off by 20 seconds:
Time difference to server time: 20 seconds. | 2014-06-27 06:31:47

Refer to help topic 38:
http://www.sierrachart.com/index.php?l=doc/helpdetails38.html

The Message Log looks good for ES.20140900.CME_Eq . You should be getting real-time data for that symbol. If not, refer to help topic 3.4 here:
Http://www.sierrachart.com/index.php?l=doc/helpdetails3.html

When you look at the Current Quote Window, tell us if you are getting real-time data from the data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2014-06-27 16:25:32