Support Board
Date/Time: Tue, 26 Nov 2024 04:19:35 +0000
Post From: Crude Oil
| [2024-01-10 17:33:38] |
| John - SC Support - Posts: 36286 |
|
Our servers are showing that your setting for "Global Settings >> Data/Trade Service Settings >> Common Settings >> Current Selected Service" is set to "SC Data - All Services". Each service uses a different symbology, so when you change services you need to update your symbols for that service. When you select OK on the "Data/Trade Service Settings" page it will prompt you to update your symbols. If you forget, or open another chartbook later that needs updating, then you can do this by selecting "Edit >> Translate Symbols to Current Service". Make sure you have the correct symbols for the service you are connected to. If you are still getting an error, then let us know and we will need to know the exact message you are getting. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |