Support Board
Date/Time: Sun, 24 Nov 2024 14:09:09 +0000
Post From: Some Changes to be Completed in the First Quarter of 2024
| [2024-01-06 05:25:21] |
| Sierra_Chart Engineering - Posts: 17156 |
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Since the start of the year January 1, 2024, there was a problem on one of our servers, with the processing of the NASDAQ Global Indexes data. This affected one server. This has been resolved. This is related to the intention to replace NASDAQ Global Indexes. It is also possible, this particular, exchange/service will remain. There has been this intermittent problem from time to time with NASDAQ Global Indexes where some of these particular index symbols on some of the servers, we have three servers processing this data, stop updating. The cause of this problem has finally been discovered, Friday evening and resolved. It was an intermittent problem, and the logging never was able to reveal the issue and it finally when we looked at the logging we had this time around, it did reveal the issue because It showed up in a way, which affected all of the symbols. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2024-01-06 05:26:01
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