Support Board
Date/Time: Tue, 26 Nov 2024 06:59:33 +0000
Post From: Teton Logon error - Secondary instance not allowing connection
[2024-01-05 17:32:01] |
MJB - Posts: 9 |
I frequently get a pop-up with a connection error message about a Secondary instance not allowing a connection to the server (Service log below). I am only running a single instance of Sierra Chart and only on one computer. What is causing this? Teton CME Order Routing | Requesting Trade Positions data. | 2024-01-05 09:38:09.439 Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2024-01-05 10:15:49.658 Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 2 | 2024-01-05 10:15:49.658 Teton CME Order Routing | Requesting trade accounts from server. | 2024-01-05 10:15:51.850 TradeActivity files query time: 0.010127 seconds. Entries: 0. Current queries: 1 | 2024-01-05 10:15:51.860 Teton CME Order Routing | Performing query for most recent order fills Date-Time for Trade Account: 44905. | 2024-01-05 10:15:51.889 Teton CME Order Routing | Performing query for most recent account balances Date-Time for Trade Account: 44905. | 2024-01-05 10:15:51.889 Teton CME Order Routing | Received 1 accounts from service. | 2024-01-05 10:15:51.889 TradeActivity files query time: 0.004640 seconds. Entries: 0. Current queries: 2 | 2024-01-05 10:15:51.894 Teton CME Order Routing | Requesting historical order fills for account 44905. Start Date-Time UTC: 2023-12-28 17:00:00 | 2024-01-05 10:15:51.894 TradeActivity files query time: 0.000574 seconds. Entries: 0. Current queries: 1 | 2024-01-05 10:15:51.894 Teton CME Order Routing | Requesting historical account balances for account 44905. Start date-time UTC: 2024-01-05 16:38:04 | 2024-01-05 10:15:51.894 Teton CME Order Routing | Received 0 order fills for account: 44905. Inserting the ones that do not exist. | 2024-01-05 10:15:51.937 Teton CME Order Routing | Received 0 historical account balance updates for account: 44905. Inserting. | 2024-01-05 10:15:51.940 Teton CME Order Routing | Requesting Trade Positions data. | 2024-01-05 10:15:52.107 Denali Data Feed | MaxConnectionsDifferentDevices = 1, NumCurrentConnectionsDifferentDevices = 1 | 2024-01-05 10:15:52.570 Denali Data Feed | MaxConnectionsForSameDevice = 3, NumCurrentConnectionsForSameDevice = 2 | 2024-01-05 10:15:52.570 |
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