Support Board
Date/Time: Tue, 26 Nov 2024 04:21:26 +0000
Post From: Massage Log
| [2024-01-05 16:57:39] |
| John - SC Support - Posts: 36286 |
|
You are getting the following message that is causing it come up: Sierra Chart Login | Invalid Account Name or Password. Make sure these are correctly entered. To reset your password, press the "Retrieve Lost Password" button on the Login window. | Restart Sierra Chart
As this message states, you need to restart Sierra Chart. If you changed your Account Name or Password without restarting Sierra Chart, then this is why this would occur. Regardless of how this occurred, we also want you to use the "Forced Login" option to ensure that your local copy is in sync with our servers. Refer to the following for how to use the Forced Login option: Sierra Chart - Software Login Instructions: Forced Login For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |