Support Board
Date/Time: Tue, 26 Nov 2024 07:27:47 +0000
Post From: Save As in sub-instance
| [2024-01-04 18:27:34] |
| John - SC Support - Posts: 36286 |
|
The first thing is that there should not be any issue with saving drawings in a chart in a sub-instance. We just tested to ensure there was not something strange occurring, and we are not seeing an issue with this. Also, we are not seeing an issue with the backups of the sub-instance. The only thing we can think is that you may be getting confused between the sub-instance and the main instance. In particular, chartbooks are not shared between the sub-instance and the main instance. So even if you have a chartbook with the same name, when you make changes to it in the sub-instance, those changes are not going to occur to the chartbook in the main instance. All sub-instance charts are completely independent from any other instance. Refer to the following on this: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Each Sub Instance is Independent This may also be the issue with the backups. The sub-instances have their own file directory structure, so when you go to the "Backups" folder, you need to ensure that you are selecting the one that is under the sub-instance and not the folder for the main instance. If you continue to have an issue given the above, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |