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Date/Time: Tue, 26 Nov 2024 06:42:38 +0000



Post From: Was just charged 15 usd for what?

[2024-01-03 16:06:39]
Sierra_Chart Engineering - Posts: 17179
One thing that does have to be paid for is the monthly exchange fee which is $10 a month. It must be related to that. So you have a 15.20 USD credit for the exchange fee which will be due at the end of the month. We are not sure why the automatic billing occurred so soon we will check on that.

The exchange fee is 10 USD per month. Apparently the minimum billing through stripe is 15.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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Date Time Of Last Edit: 2024-01-03 16:07:57