Support Board
Date/Time: Tue, 26 Nov 2024 06:51:08 +0000
Post From: realtime data from AMP broker to Sierra
| [2024-01-03 08:28:30] |
| stefkovic.m28 - Posts: 17 |
|
Hello, I have an account from AMP Global broker and I want to activate Denali data feed for Nymes. I have made all the steps for it, but I can not connect to Sierra. My failure code is below: 2024-01-03 08:18:37.599 | Trade activity files set size: 7 2024-01-03 08:18:37.641 | Reading Internal Order ID file. 2024-01-03 08:18:37.695 | Reading Trade Orders file. 2024-01-03 08:18:37.695 | Reading Trade Positions file. 2024-01-03 08:18:37.695 | Reading Trade Account Data files. 2024-01-03 08:18:37.695 | Software version: 2576 64-bit 2024-01-03 08:18:37.695 | Primary Thread ID: 11296 2024-01-03 08:18:37.695 | Usage end date: 2024-01-06 2024-01-03 08:18:37.695 | Enabled for: Advanced Features 2. 2024-01-03 08:18:37.695 | Enabled for: Sierra Chart Historical Data Service. 2024-01-03 08:18:37.695 | Enabled for: Denali Real-Time Exchange Data Feed. 2024-01-03 08:18:37.695 | Enabled for: Delayed Denali Exchange Data Feed. 2024-01-03 08:18:37.695 | Enabled for exchange2: NYMEX 2024-01-03 08:18:37.695 | Allow Support for Sierra Chart Data Feeds is enabled. 2024-01-03 08:18:37.695 | Current selected Data/Trading service: CQG WebAPI 2024-01-03 08:18:37.695 | Custom symbol settings values: enabled 2024-01-03 08:18:37.695 | Chart Update Interval: 500 2024-01-03 08:18:37.695 | Intraday Data Storage Time Unit: 0 2024-01-03 08:18:37.695 | Time Zone: +00:00:00 (UTC+00) 2024-01-03 08:18:37.695 | 2024-01-03 08:18:37 Local computer time in UTC 2024-01-03 08:18:37.695 | 2024-01-03 08:18:37 Local computer time in SC Time Zone 2024-01-03 08:18:37.695 | 2024-01-03 08:18:36 Server time in UTC 2024-01-03 08:18:37.695 | Local computer UTC time and Server UTC time difference: 1 seconds. 2024-01-03 08:18:37.695 | Program path: C:\SierraChart\ 2024-01-03 08:18:37.695 | Data Files path: C:\SierraChart\Data\ 2024-01-03 08:18:37.696 | OS Version Number: 10.0 2024-01-03 08:18:37.696 | Locale Setting: C 2024-01-03 08:18:37.696 | DLLs: UserContributedStudies_64.dll 2024-01-03 08:18:37.696 | Allowed protected custom studies: 2024-01-03 08:18:37.696 | Crash reporter started: true 2024-01-03 08:18:37.696 | 2024-01-03 08:18:37.704 | Checking for new symbol settings. Requested symbol settings MD5 for service code cqg. Request ID: 1. 2024-01-03 08:18:37.754 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2024-01-03 08:18:37.754 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2024-01-03 08:18:37.754 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2024-01-03 08:18:38.603 | Performing login for updated account information. 2024-01-03 08:18:40.514 | Successfully processed Sierra Chart account data. 2024-01-03 08:18:40.514 | Requested user files to download. 2024-01-03 08:18:40.514 | Symbol settings MD5 received. Request ID: 1. 2024-01-03 08:18:40.514 | Symbol settings are up-to-date for cqg. 2024-01-03 08:18:42.529 | Connect to Data Feed | Service Package does not support this function or account is expired. Select 'Help >> Account Control Panel' for account management. |