Support Board
Date/Time: Tue, 26 Nov 2024 06:56:14 +0000
Post From: DTC Server not sending Heartbeat message on agreed time interval
[2024-01-02 01:17:27] |
User218244 - Posts: 21 |
The HeartbeatIntervalInSeconds field of the LogonRequest message is set to 5, however the DTC Server is only sending a Heartbeat message approximately every 10 seconds. This is causing an intermittent failure in my DTC Client since I am expecting a Heartbeat message at most every 2*5=10 seconds, as recommended in the documentation. The following selection is in the Sierra Chart message log, so the DTC Server is properly receiving the Heartbeat interval time, but not using it: 2024-01-02 00:56:21.674 | DTC client #1. 127.0.0.1 | Requested heartbeat interval: 5
I have just upgraded to the current version of Sierra Chart (2576) and this issue did not occur with the earlier version I was using. |