Support Board
Date/Time: Tue, 26 Nov 2024 08:59:28 +0000
Post From: Rithmic Download Loop
| [2023-12-22 18:10:33] |
| User1293821 - Posts: 42 |
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To preface Denali fixes this and should be the preferred provider for market data when using Sierra Chart, but I have done testing the best to my knowledge and I think a problem could be on Sierra's side. The issue seems to be with the Sierra4.config file. If I use my custom Sierra4.config file I get constant disconnect/reconnect for Topstep Rithmic when not using denali data. The error message prints to the log if I do not have open any chartbooks, custom quotes, etc. If I delete my custom Sierra4.config and force sierra to download a fresh one the constant disconnect/reconnect goes away. I make sure to set the datafeed back to Topstep Rithmic and disable the "Allow support for sierra data feeds" for testing purposes. I would hate to have to rebuild my custom Sierra4.config file from scratch if there was some sort of corruption. I could be missing a specific setting to fix the problem, but I tried for a couple hours flipping settings and had no success. I have attached two full message logs. One with my custom Sierra4.config and the other with a fresh Sierra4.config. The lines that seem to be the problem are "Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: | 2023-12-22 11:38:42.489 DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-12-22 11:38:42.511 DTC Client socket (2) | CloseSocket call. | 2023-12-22 11:38:42.511" The symbol for "Restarting real-time data updates for symbol" shows blank above, but in my text editor is a weird SX symbol. Thanks for the help. I use denali personally and with no issues, and push others to do the same, but this rithmic issue has been a problem for the last couple of months. Thanks again for the help! |
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