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Date/Time: Tue, 26 Nov 2024 08:54:19 +0000



Post From: Limit order would not cancel/modify

[2023-12-19 15:36:23]
Sierra_Chart Engineering - Posts: 17179
This does not make sense and we do not see how entering another order or position would allow the cancellation of this order. There is no technical reason for this:
The concerning issue is that the order was initially hanging there and I could not cancel nor modify it without purposefully going into a trade to get it cleared. Any idea what the issue is and how to prevent this from happening again?

We need all of the information here regarding this order you to could not cancel:
Trade Activity Log Analysis: Support Assisted Trade Activity Log Analysis

We need the exact information requested otherwise we cannot help.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-12-19 15:36:55