Support Board
Date/Time: Fri, 22 Nov 2024 13:55:42 +0000
Post From: An extra contract was bought and it shouldn't have been
| [2013-05-07 21:36:35] |
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We also see many lines with a Order Action Source of: Rithmic historical fills data (Restored) These are added when Fills are not received in real-time which indicates an Order Fill occurred when Sierra Chart was not connected to the server, had lost connectivity, or for some reason the server did not send the real-time notification of the fill. What the reason for the lost connectivity is, The Trade Activity Log does not indicate that. The Sierra Chart Message Log will give you an indication of that. Rithmic provides Historical order fills for the current trading session. Any order fills beyond that, are not usable because they do not have a unique ID. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-05-07 21:38:43
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