Support Board
Date/Time: Wed, 27 Nov 2024 00:44:59 +0000
Post From: Intraday timeframes won't display; only daily timeframes and higher show
| [2014-06-24 16:48:14] |
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This is the reason for the problem: Symbol Error - ES.20140900.CME_Eq is unknown, unavailable, or improperly formatted. CTS FIX: Received market data reject message: (3) Exchange is not allowed for User | 2014-06-24 04:14:41
Contact your broker/trading service and let them know you need to be allowed the exchange for the ES futures. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |