Support Board
Date/Time: Tue, 26 Nov 2024 11:27:59 +0000
Post From: Updated Sierra Chart - Missing Data
| [2023-12-14 18:49:20] |
| John - SC Support - Posts: 36286 |
|
Your image indicates that your Custom Studies are missing, not the main Sierra Chart studies, as the "Numbers Bars" and "Numbers Bars Calculated Values" studies are showing properly on the right. Additionally, the missing studies are showing a file path that includes the "Data" folder, which is where custom studies are located, but not the built-in Sierra Chart studies. If you are missing your custom studies, then you need to figure out what happened to the DLL file(s) that held those studies. We do not know, as this is not something we control. The only thing we can say is to check your Virus Protection software to see if it removed the file(s). If you are actually having an issue with the built-in studies, then we need more information. In particular, an image of the studies page when you first open it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |