Support Board
Date/Time: Tue, 26 Nov 2024 11:44:06 +0000
Post From: No price updates after service package activation
| [2023-12-14 16:07:39] |
| John - SC Support - Posts: 36286 |
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During the trial, you were receiving our Delayed Streaming Data, which is 10-15 minutes delayed (depending on exchange). In order to be able to connect to a trading service and have the ability to get real-time data, you need to be on one of the "Integrated" packages. We see that you are now on the "Integrated Advanced" package and that you have exchanges activated for the Denali Exchange Data Feed. As such, you should now be getting real-time data for the exchanges that you have active. If you are still having an issue, then let us know. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |