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Date/Time: Tue, 26 Nov 2024 11:45:33 +0000



Post From: Sierrachart Crashing

[2023-12-11 21:40:19]
Sierra_Chart Engineering - Posts: 17179
When you run Sierra Chart in Safe Mode does it resolve the problem? If so contact the developer of the custom study.

We cannot troubleshoot problems in a custom study. This has to be done by the developer of the study. The dump file is not going to help us at all.

And it is very very rare even in our own cases we would ever look at a dump file. There has been no case we have ever used a dump file from a user. There is a lot of complexity with working with those files.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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