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Date/Time: Tue, 26 Nov 2024 10:49:29 +0000



Post From: Sierra v2393 no Longer Supported?

[2023-12-08 19:24:18]
Sierra_Chart Engineering - Posts: 17179
We have looked into this. And you can use that version with CQG still. But we really do not recommend it because there are numerous trading improvements which you should be taking advantage of when using CQG.

It is actually our intent to discontinue that version when using CQG, and this really should have been done by now. This is the system notification about this:
- 2023-04-02: <font color="red"><b>Important Technical Notice:</b></font> A required update of Sierra Chart is required for users of the CQG trading platform service before April 30, 2023 to version 2458 or higher. To update, refer to the <a href = "https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate">Fast Update</a> instructions.

We just have not gotten around to disabling the version. Now this is a reminder actually.

The way that you can use that version is you set the service to CQG and you restart. But as we said, we really need to disable access.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

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