Support Board
Date/Time: Tue, 26 Nov 2024 13:50:39 +0000
Post From: Paper trading sell/buy orders not executed when computer goes to sleep or is turned off?
| [2023-12-06 17:55:22] |
| John - SC Support - Posts: 36286 |
|
This would not occur with a live account unless you specifically select a Client Side order type. It looks like you are using our Teton Order Routing Service, so refer to the following regarding this for live trading: Sierra Chart Teton Futures Order Routing: What is Included When you are using the built-in Simulation Mode, you are only working with your local software, so if the computer is off, or asleep, the program is not running therefore you will have this kind of thing happen. A solution to this is to use our "Simulated Futures Trading Service" instead. Refer to the information here: Simulated Futures Trading Service For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |