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Date/Time: Tue, 26 Nov 2024 12:51:06 +0000



Post From: Sierra chart not loading, keep freeze and disconnect.

[2023-12-05 17:19:48]
Sierra_Chart Engineering - Posts: 17179
There is some performance/High CPU usage issue you are having. You need to go through these instructions here:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart

No longer use your existing Chartbooks for now and be sure to run in Safe Mode as explained.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-12-05 17:20:10