Support Board
Date/Time: Tue, 26 Nov 2024 12:49:57 +0000
Post From: Sierra chart not loading, keep freeze and disconnect.
| [2023-12-04 22:27:17] |
| User_Waz - Posts: 11 |
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Hi Team, I did check my Pc hardware and removed the RAMs and test it, all is good. my CPU and GPU are not overloaded when I run SC. however, if I run my chartbook, and at the last chart loading, after it's loaded, the SC terminal will freeze and stay disconnected and saying waiting to connect. after 5 min the terminal will let me click once and if I recalculate one chart, the terminal will unfrozen, and if I cancel the recalculating of that chart, the terminal will stay working fine. so in summary I have to keep one chart uploaded in order to keep it working. I did reduce the amount of data of days to be loaded, still the same issue. I did install new SSD disk and copied SC folder and try again, still the same issue. I did reinstall Nvidia Graphics card, still the same issue. I deleted all the data and download it again, Still the same issue. I install new SC terminal, still the same issue. I disabled OpenGL on SC terminal, still the same issue. I run Safe mode, worked for sometime, and I removed all the custom studies, then start as normal, still the same issue. please I spend most of my last 3 days trying to fix SC, I need real help here. Please check the attached pictures. |
 image_2023-12-04_222446454.png / V - Attached On 2023-12-04 22:24:47 UTC - Size: 9.93 KB - 82 views |