Support Board
Date/Time: Tue, 26 Nov 2024 12:34:28 +0000
Post From: Real-time data for symbol ____MBO is currently unavailable
| [2023-12-04 22:06:11] |
| AntoineOpala - Posts: 66 |
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Hello, From time to time and randomly, at some rare moments of a trading day, my charts stop updating. Prices keep evolving on the DOM, but candles stop forming. Disconnecting and reconnecting to the Denali data doesn't fix it. Neither does restarting the software. Depopulating my screens from the several charts I'm simultaneously looking at doesn't help either. After a while, charts will resume updating. I don't need to move a finger, I just need to wait a lot. Do you have a clue why this is happening ? Here is a quick video of the issue: https://www.youtube.com/watch?v=ZUw1yY0whQw The message log says: SC Data - All Services (Market Orders Data) | Real-time data for symbol ___MBO is currently unavailable SC Data - All Services (Market Orders Data) | Market Orders data has been rejected for symbol: ____MBO. Market orders request not authorized. What's the limit for the numbers of symbol I can keep watching/updating in the background again? (in order to check whether that is the problem) Date Time Of Last Edit: 2023-12-04 22:12:45
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