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Date/Time: Fri, 22 Nov 2024 14:09:16 +0000



Post From: An extra contract was bought and it shouldn't have been

[2013-05-07 20:39:15]
Sierra Chart Engineering - Posts: 104368
We need to see the Trade Activity Log for the order in question. Here are the instructions:
http://www.sierrachart.com/index.php?l=doc/doc_TradeActivityLog.php#TradeActivityLogToSupport

Are you using Scale In or Scale Out functionality?:

https://www.sierrachart.com/index.php?l=doc/doc_AttachedOrders.html#ScalingOut
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing