Support Board
Date/Time: Tue, 26 Nov 2024 13:34:43 +0000
Post From: DTC protocol - Teton weekend not working?
[2023-12-03 18:27:32] |
Sierra_Chart Engineering - Posts: 17179 |
If you are not getting heartbeat messages there is something you are not doing right on your side. Verify there is actually a connection and the connection encoding is set as you would expect. Also, the DTC Protocol Server in Sierra Chart is not at all affected by the external service Sierra Chart is connected to. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-03 18:27:57
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