Support Board

Date/Time: Mon, 16 Sep 2024 19:41:56 +0000

Post From: Resolved: EUREX Data Feed Down 2023-11-29

[2023-12-03 01:14:48] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
We verified that the two servers that serve historical EUREX data have the full tick by tick data for FDAX. Refer to: https://www.sierrachart.com/image.php?Image=170156599628.png You can see by looking at the bid volume and ask volume, the fact that it exists for November 29 shows that there is tick by tick data. Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download" (select this from the main menu, not by right clicking on the chart). You just need to do this once per symbol and not for each chart. You only need to re-download the data for the December 2023 contract. Not all the contract months in the case of a Continuous Contract chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-12-03 01:15:54