Support Board

Date/Time: Mon, 16 Sep 2024 19:29:22 +0000

Post From: Resolved: EUREX Data Feed Down 2023-11-29

[2023-11-30 00:03:06] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
The connection is confirmed back and functioning properly. When we asked for an explanation, they did not provide one. They said they are going to write something up. Apparently the technician we were working with did not know what the problem was and he has to find out from the data center. So at this point we do not have an answer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing