Support Board
Date/Time: Tue, 04 Nov 2025 02:34:56 +0000
Post From: Resolved: EUREX Data Feed Down 2023-11-29
| [2023-11-30 00:03:06] |
| Sierra_Chart Engineering - Posts: 21298 |
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The connection is confirmed back and functioning properly. When we asked for an explanation, they did not provide one. They said they are going to write something up. Apparently the technician we were working with did not know what the problem was and he has to find out from the data center. So at this point we do not have an answer. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |