Support Board

Date/Time: Mon, 16 Sep 2024 19:35:29 +0000

Post From: Resolved: EUREX Data Feed Down 2023-11-29

[2023-11-29 19:58:38] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16387
We apologize for the delay. We are told that the technician from our side is not going to start work until 5 PM Eastern. So everyone is delaying this. And we also provided instructions to our infrastructure provider, immediately at the start, to have the data center, check the connection to the extent they could. But we were told they just could not do that and EUREX had to initiate this. So we did everything we could on our side to get this taken care of immediately. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-29 20:03:26