Support Board

Date/Time: Fri, 18 Oct 2024 08:29:56 +0000

Post From: Resolved: EUREX Data Feed Down 2023-11-29

[2023-11-29 10:20:40] Link To Thread - Link To Post [Go To First Post]
Sierra_Chart Engineering - Posts: 16657
Latest: Please find below the reply from our Network Operations team: No arp received from customer, however line shows as status up with light: RFRA3711# sh ip arp \| i 1/13 RFRA3711# sh int e1/13 Ethernet1/13 is up Tx Power -4.29 dBm 3.49 dBm -12.21 dBm 0.49 dBm -8.21 dBm Rx Power -7.54 dBm 3.49 dBm -18.53 dBm 0.49 dBm -14.43 dBm Equinix ticket requested: We will keep you updated as far as we receive any feedback. Thank you for your understanding. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing