Support Board
Date/Time: Tue, 26 Nov 2024 14:48:51 +0000
Post From: MBO Not Displaying or Appear
| [2023-11-27 15:48:23] |
| User990777 - Posts: 12 |
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Hi Support below is the copy log: Software version: 2497 64-bit | 2023-11-27 15:41:16.332 Primary Thread ID: 2884 | 2023-11-27 15:41:16.332 Usage end date: 2023-12-18 | 2023-11-27 15:41:16.332 Enabled for: Advanced Features 2. | 2023-11-27 15:41:16.332 Enabled for: Sierra Chart Historical Data Service. | 2023-11-27 15:41:16.332 Enabled for: Denali Real-Time Exchange Data Feed. | 2023-11-27 15:41:16.332 Enabled for: Delayed Denali Exchange Data Feed. | 2023-11-27 15:41:16.332 Enabled for exchange2: COMEX | 2023-11-27 15:41:16.332 Allow Support for Sierra Chart Data Feeds is enabled. | 2023-11-27 15:41:16.332 Current selected Data/Trading service: DTC - Sub Instance | 2023-11-27 15:41:16.332 Custom symbol settings values: enabled | 2023-11-27 15:41:16.332 Chart Update Interval: 500 | 2023-11-27 15:41:16.332 Intraday Data Storage Time Unit: 0 | 2023-11-27 15:41:16.332 Time Zone: +00:00:00 (UTC+00) | 2023-11-27 15:41:16.332 2023-11-27 15:41:16 Local computer time in UTC | 2023-11-27 15:41:16.332 2023-11-27 15:41:16 Local computer time in SC Time Zone | 2023-11-27 15:41:16.332 2023-11-27 15:34:02 Server time in UTC | 2023-11-27 15:41:16.332 Local computer UTC time and Server UTC time difference: 1 seconds. | 2023-11-27 15:41:16.332 Program path: C:\SierraChart\SierraChartInstance_2\ | 2023-11-27 15:41:16.332 Data Files path: C:\SierraChart\SierraChartInstance_2\Data\ | 2023-11-27 15:41:16.332 OS Version Number: 10.0 | 2023-11-27 15:41:16.332 Locale Setting: C | 2023-11-27 15:41:16.332 DLLs: UserContributedStudies_64.dll | 2023-11-27 15:41:16.333 Allowed protected custom studies: | 2023-11-27 15:41:16.333 Crash reporter started: true | 2023-11-27 15:41:16.333 GCZ23_FUT_CME 1 Min #1 | Reloading chart. | 2023-11-27 15:42:37.661 Using symbol data fast lookup vector | 2023-11-27 15:42:38.152 DTC - Sub Instance | Starting real-time market data updates for: GCG24_FUT_CME. ID: 2 | 2023-11-27 15:42:38.154 DTC - Sub Instance | Requesting security definition data for: GCG24_FUT_CME. ID: 2 | 2023-11-27 15:42:38.154 DTC - Sub Instance | Starting real-time market data updates for: GCZ23_FUT_CME. ID: 1 | 2023-11-27 15:42:38.154 DTC - Sub Instance | Requesting security definition data for: GCZ23_FUT_CME. ID: 1 | 2023-11-27 15:42:38.154 Starting DelayedDownloadMonitoringTimer | 2023-11-27 15:42:38.155 Starting HDTimeoutTimer | 2023-11-27 15:42:38.155 Added historical Intraday data request for GCZ23_FUT_CME to the queue. | 2023-11-27 15:42:38.155 Intraday data recording state for symbol GCZ23_FUT_CME is set to download 'Pending'. | 2023-11-27 15:42:38.156 Triggering next historical data download in queue. | 2023-11-27 15:42:38.156 Delaying start of download for GCZ23_FUT_CME. | 2023-11-27 15:42:38.167 DTC - Sub Instance | Received security definition for symbol GCG24_FUT_CME | 2023-11-27 15:42:38.167 DTC - Sub Instance | Received security definition for symbol GCZ23_FUT_CME | 2023-11-27 15:42:38.168 DTC - Sub Instance | Received security definition for symbol GCG24_FUT_CME | 2023-11-27 15:42:38.517 DTC - Sub Instance | Received security definition for symbol GCZ23_FUT_CME | 2023-11-27 15:42:38.517 DTC - Sub Instance | Real-time data for symbol GCG24_FUT_CME is currently unavailable. | 2023-11-27 15:42:39.411 DTC - Sub Instance | Real-time data for symbol GCZ23_FUT_CME is currently unavailable. | 2023-11-27 15:42:39.412 DTC - Sub Instance | Real-time data for symbol GCG24_FUT_CME has been restored. | 2023-11-27 15:42:42.897 DTC - Sub Instance | Real-time data for symbol GCZ23_FUT_CME has been restored. | 2023-11-27 15:42:42.897 HD Request # 1 | Downloading Intraday chart data for GCZ23_FUT_CME to the file GCZ23_FUT_CME.scid. Service: comex | 2023-11-27 15:42:43.149 HD Request # 1 | Download start date-time: 2023-11-27 15:33:14.000000. File last date-time: 2023-11-27 15:33:14.855000 | 2023-11-27 15:42:43.150 HD Request # 1 | Using server: ds26.sierracharts.com port 10150 | 2023-11-27 15:42:43.151 Socket (2) | Creating socket. | 2023-11-27 15:42:43.153 Socket (2) | New receive buffer size: 5242880 | 2023-11-27 15:42:43.153 Socket (2) | Connecting to IP: 38.103.112.185. | 2023-11-27 15:42:43.153 DTC - Sub Instance | Received security definition for symbol GCG24_FUT_CME | 2023-11-27 15:42:43.352 DTC - Sub Instance | Received security definition for symbol GCZ23_FUT_CME | 2023-11-27 15:42:43.352 HD Request # 1 | Setting DTC encoding to Binary VLS | 2023-11-27 15:42:43.640 HD Request # 1 | Sending historical data logon request message. | 2023-11-27 15:42:43.640 HD Request # 1 | Requesting Intraday data. Start date-time: 2023-11-27 15:33:14. Record interval: 0. Symbol: GCZ23 | 2023-11-27 15:42:44.135 HD Request # 1 | Decompressing data. | 2023-11-27 15:42:44.377 HD Request # 1 | Receiving Intraday data for GCZ23_FUT_CME starting at 2023-11-27 15:33:14.117000 | 2023-11-27 15:42:44.625 Socket (2) | CloseSocket call. | 2023-11-27 15:42:44.626 Socket (2) | Shutdown started. Waiting for graceful close. | 2023-11-27 15:42:44.626 Historical data download thread signaled to stop. | 2023-11-27 15:42:44.626 HD Request # 1 | Timestamp of first Intraday data file record written: 2023-11-27 15:33:15.174000. | 2023-11-27 15:42:44.626 HD Request # 1 | Received 1755 Intraday data records from 2023-11-27 15:33:14.117000 to 2023-11-27 15:42:42.242000 (9.5 minutes. Delay: 2.4 seconds) and wrote 1747 records for GCZ23_FUT_CME | 2023-11-27 15:42:44.626 HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2023-11-27 15:42:42.242000 | 2023-11-27 15:42:44.637 Added 3 Time and Sales records to Intraday data file for GCZ23_FUT_CME after download. | 2023-11-27 15:42:44.637 HD Request # 1 | Completion time: 1s. | 2023-11-27 15:42:44.637 HD Request # 1 | Intraday data download complete for GCZ23_FUT_CME. Unique request ID: 1 | 2023-11-27 15:42:44.637 Removing historical data download ID 1. | 2023-11-27 15:42:44.637 Real-time Intraday chart data file updates started for GCZ23_FUT_CME | 2023-11-27 15:42:44.637 Intraday chart data file opened for GCZ23_FUT_CME | 2023-11-27 15:42:44.637 HD Request # 1 | Enabling Intraday chart updating for symbol. | 2023-11-27 15:42:44.637 Triggering next historical data download in queue. | 2023-11-27 15:42:44.637 No download requests in the queue to start downloads for. | 2023-11-27 15:42:44.637 Socket (2) | Socket gracefully closed by remote side. | 2023-11-27 15:42:44.861 Socket (2) | Closed. | 2023-11-27 15:42:44.862 Opened cached Intraday file: C:\SierraChart\SierraChartInstance_2\Data\GCZ23_FUT_CME.scid. Thread ID: 20464 | 2023-11-27 15:42:46.946 File >> Disconnect selected. | 2023-11-27 15:43:06.649 DTC - Sub Instance | Waiting for socket receive thread to end | 2023-11-27 15:43:06.650 DTC Client socket (5) | CloseSocket call. | 2023-11-27 15:43:06.650 DTC Client socket (5) | Shutdown started. Waiting for graceful close. | 2023-11-27 15:43:06.650 DTC Client socket (5) | Socket gracefully closed by remote side. | 2023-11-27 15:43:06.650 DTC Client socket (5) | Closed. | 2023-11-27 15:43:06.650 DTC - Sub Instance | Disconnected. | 2023-11-27 15:43:06.650 DTC - Sub Instance | Connecting to the server 127.0.0.1. Port 11099 | 2023-11-27 15:43:20.240 DTC Client socket (2) | Creating socket. | 2023-11-27 15:43:20.240 DTC Client socket (2) | New receive buffer size: 5242880 | 2023-11-27 15:43:20.240 DTC Client socket (2) | Connecting to IP: 127.0.0.1. | 2023-11-27 15:43:20.240 DTC - Sub Instance | Network connection to server complete. | 2023-11-27 15:43:20.241 DTC - Sub Instance | Starting socket receive thread. | 2023-11-27 15:43:20.241 DTC - Sub Instance | Sending encoding request to server: Binary VLS. Compression: none | 2023-11-27 15:43:20.241 DTC - Sub Instance | Setting DTC encoding to Binary VLS | 2023-11-27 15:43:20.245 DTC - Sub Instance | Sending logon request message. | 2023-11-27 15:43:20.245 DTC - Sub Instance | Received logon response. | 2023-11-27 15:43:20.247 DTC - Sub Instance | Server Name: SC DTC Server. Build=45800. | 2023-11-27 15:43:20.247 DTC - Sub Instance | Server protocol version: 8. Client protocol version: 8 | 2023-11-27 15:43:20.247 DTC - Sub Instance | Successfully connected. Connected to SC DTC Protocol server. Service=sc_futures_direct.dtc.trading|SymbolSettings=sc_futures_direct.dtc.trading. | 2023-11-27 15:43:20.247 DTC - Sub Instance | Trading is supported. | 2023-11-27 15:43:20.247 DTC - Sub Instance | Order cancel and replace is supported. | 2023-11-27 15:43:20.247 DTC - Sub Instance | OCO Orders supported. | 2023-11-27 15:43:20.247 DTC - Sub Instance | Bracket Orders supported. | 2023-11-27 15:43:20.247 DTC - Sub Instance | Connected to server complete. | 2023-11-27 15:43:20.247 Triggering next historical data download in queue. | 2023-11-27 15:43:20.247 Triggering next historical data download in queue. | 2023-11-27 15:43:20.247 Triggering next historical data download in queue. | 2023-11-27 15:43:20.247 Triggering next historical data download in queue. | 2023-11-27 15:43:20.247 Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 2. | 2023-11-27 15:43:20.248 No download requests in the queue to start downloads for. | 2023-11-27 15:43:20.248 No download requests in the queue to start downloads for. | 2023-11-27 15:43:20.248 No download requests in the queue to start downloads for. | 2023-11-27 15:43:20.248 No download requests in the queue to start downloads for. | 2023-11-27 15:43:20.248 Using symbol data fast lookup vector | 2023-11-27 15:43:20.648 DTC - Sub Instance | Starting real-time market data updates for: GCG24_FUT_CME. ID: 2 | 2023-11-27 15:43:20.648 DTC - Sub Instance | Requesting security definition data for: GCG24_FUT_CME. ID: 2 | 2023-11-27 15:43:20.648 DTC - Sub Instance | Starting real-time market data updates for: GCZ23_FUT_CME. ID: 1 | 2023-11-27 15:43:20.648 DTC - Sub Instance | Requesting security definition data for: GCZ23_FUT_CME. ID: 1 | 2023-11-27 15:43:20.648 Added historical Intraday data request for GCZ23_FUT_CME to the queue. | 2023-11-27 15:43:20.648 Intraday data recording state for symbol GCZ23_FUT_CME is set to download 'Pending'. | 2023-11-27 15:43:20.648 Triggering next historical data download in queue. | 2023-11-27 15:43:20.648 Delaying start of download for GCZ23_FUT_CME. | 2023-11-27 15:43:20.656 DTC - Sub Instance | Received security definition for symbol GCG24_FUT_CME | 2023-11-27 15:43:20.657 DTC - Sub Instance | Received security definition for symbol GCZ23_FUT_CME | 2023-11-27 15:43:20.657 Symbol settings MD5 received. Request ID: 2. | 2023-11-27 15:43:22.436 Symbol settings are up-to-date for sc_futures_direct.dtc.trading. | 2023-11-27 15:43:22.436 HD Request # 2 | Downloading Intraday chart data for GCZ23_FUT_CME to the file GCZ23_FUT_CME.scid. Service: comex | 2023-11-27 15:43:25.150 HD Request # 2 | Download start date-time: 2023-11-27 15:43:07.000000. File last date-time: 2023-11-27 15:43:07.364000 | 2023-11-27 15:43:25.151 HD Request # 2 | Using server: ds28.sierracharts.com port 10149 | 2023-11-27 15:43:25.151 Socket (4) | Creating socket. | 2023-11-27 15:43:25.181 Socket (4) | New receive buffer size: 5242880 | 2023-11-27 15:43:25.181 Socket (4) | Connecting to IP: 38.103.112.187. | 2023-11-27 15:43:25.181 HD Request # 2 | Setting DTC encoding to Binary VLS | 2023-11-27 15:43:25.666 HD Request # 2 | Sending historical data logon request message. | 2023-11-27 15:43:25.666 HD Request # 2 | Requesting Intraday data. Start date-time: 2023-11-27 15:43:07. Record interval: 0. Symbol: GCZ23 | 2023-11-27 15:43:26.163 HD Request # 2 | Decompressing data. | 2023-11-27 15:43:26.406 HD Request # 2 | Receiving Intraday data for GCZ23_FUT_CME starting at 2023-11-27 15:43:07.328000 | 2023-11-27 15:43:26.650 Socket (4) | CloseSocket call. | 2023-11-27 15:43:26.652 Socket (4) | Shutdown started. Waiting for graceful close. | 2023-11-27 15:43:26.652 Historical data download thread signaled to stop. | 2023-11-27 15:43:26.667 HD Request # 2 | Timestamp of first Intraday data file record written: 2023-11-27 15:43:08.694000. | 2023-11-27 15:43:26.667 HD Request # 2 | Received 45 Intraday data records from 2023-11-27 15:43:07.328000 to 2023-11-27 15:43:23.402000 (16.1 seconds. Delay: 3.3 seconds) and wrote 43 records for GCZ23_FUT_CME | 2023-11-27 15:43:26.667 HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2023-11-27 15:43:23.402000 | 2023-11-27 15:43:26.691 Added 2 Time and Sales records to Intraday data file for GCZ23_FUT_CME after download. | 2023-11-27 15:43:26.691 HD Request # 2 | Completion time: 1s. | 2023-11-27 15:43:26.691 HD Request # 2 | Intraday data download complete for GCZ23_FUT_CME. Unique request ID: 2 | 2023-11-27 15:43:26.691 Removing historical data download ID 2. | 2023-11-27 15:43:26.691 Real-time Intraday chart data file updates started for GCZ23_FUT_CME | 2023-11-27 15:43:26.691 Intraday chart data file opened for GCZ23_FUT_CME | 2023-11-27 15:43:26.691 HD Request # 2 | Enabling Intraday chart updating for symbol. | 2023-11-27 15:43:26.691 Triggering next historical data download in queue. | 2023-11-27 15:43:26.691 No download requests in the queue to start downloads for. | 2023-11-27 15:43:26.691 Socket (4) | Socket gracefully closed by remote side. | 2023-11-27 15:43:26.898 Socket (4) | Closed. | 2023-11-27 15:43:26.898 Opened cached Intraday file: C:\SierraChart\SierraChartInstance_2\Data\GCZ23_FUT_CME.scid. Thread ID: 20464 | 2023-11-27 15:43:27.370 |