Login Page - Create Account

Support Board


Date/Time: Mon, 16 Sep 2024 19:55:50 +0000



Post From: my trade times do not match my clock nor my settings in sc

[2023-11-27 05:54:29]
Sierra_Chart Engineering - Posts: 16387
We will check the Chartbook but the first thing is do not use that Chartbook.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

Disable the use of Custom Symbol Settings.

Open a new chart and start from there. Do not use the existing Chartbook.

Run Sierra Chart in Safe Mode as well:
Sierra Chart - Software Login Instructions: Using Safe Mode
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing