Support Board
Date/Time: Tue, 26 Nov 2024 14:27:04 +0000
Post From: Assistance Required: Discrepancy in Price Data Between Sierra Charts and DAS
| [2023-11-22 22:55:04] |
| User226793 - Posts: 168 |
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Dear SC Admin I hope this email finds you well. I wanted to extend my gratitude for your prompt response to my previous query. Your attention to customer concerns is greatly appreciated. However, I must express my ongoing concerns regarding the latency issues I've been experiencing. While I understand that certain delays can be expected in any trading environment, the current situation seems to be particularly problematic. I do not execute trades directly off of Sierra Charts, but the price discrepancy I'm noticing in fast-moving stocks is significant. There appears to be a delay of 1-2 seconds in price updates, which, as you can appreciate, is substantial in the context of a rapidly fluctuating market. This delay not only hampers my ability to make informed decisions but also poses a potential risk to my trading strategy, especially when dealing with high-volatility stocks. In such a fast-paced trading environment, even a split-second can make a considerable difference in the outcome of a trade. I am keen to understand more about the nature of this issue. Is this latency a temporary glitch, or is it an inherent limitation of the current system? Moreover, I would greatly appreciate any advice or solutions you could offer to mitigate this issue. Are there any settings adjustments or upgrades I could consider to enhance real-time price accuracy besides the ones highlighted above? Your expertise and assistance in this matter would be invaluable. I am hopeful that we can find a resolution that ensures a more accurate and timely reflection of market prices, thereby enabling me to trade with the confidence and efficiency I have come to associate with your services. Thank you once again for your attention to this matter. I look forward to your prompt response. Best regards, |