Support Board
Date/Time: Tue, 26 Nov 2024 14:36:40 +0000
Post From: Assistance Required: Discrepancy in Price Data Between Sierra Charts and DAS
| [2023-11-21 16:22:23] |
| User226793 - Posts: 168 |
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Dear SC Admin, I hope this email finds you well. I am writing to seek your assistance regarding an issue I am currently facing with my trading setup. As a trader primarily focused on US Equities, I utilize a combination of DAS for trade execution and Sierra Charts for marking levels, due to my familiarity and comfort with the latter's interface and functionalities. However, I have encountered a significant challenge that is impacting my trading efficiency. There appears to be a noticeable delay in the price data displayed on Sierra Charts when compared to the real-time prices on DAS. This discrepancy is concerning as it hinders my ability to make timely and informed trading decisions. To address this issue, I have already attempted to reduce the chart interval update on Sierra to 10 milliseconds. Unfortunately, this adjustment has not resolved the problem, and the lag in price data remains substantial. Given this situation, I am reaching out to inquire if there are specific settings or configurations that I might have overlooked, or if there are additional steps I can take to synchronize the data more effectively. Here are a few specific questions and considerations: 1. **Data Feed and Latency**: Is there a possibility that the data feed I am using for Sierra Charts is inherently slower, or could there be latency issues due to my current setup? 2. **Hardware and Network Considerations**: Could my hardware or network connection be contributing to this lag? If so, are there recommended specifications or upgrades that could mitigate this issue? 3. **Server Location**: I am also contemplating whether installing Sierra Charts on a different server, possibly one geographically closer to the data source, could improve the data latency. Would you recommend this, and if so, could you provide guidance on how to proceed? 4. **Alternative Solutions**: If there are any other solutions or best practices that you could suggest, I would greatly appreciate your insights. Understanding the critical nature of accurate and timely data in trading, I am eager to resolve this issue promptly. Your expertise and advice in this matter would be invaluable to me. Thank you for your time and assistance. I look forward to your prompt response and any recommendations you can provide. Best regards, |