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Date/Time: Mon, 25 Nov 2024 15:01:26 +0000



Post From: Waiting to reconnect [Update: downloading data over and over]

[2023-11-20 15:03:22]
Sierra_Chart Engineering - Posts: 17174
Rithmic is closing the connection:

DTC Client socket (2) | Socket gracefully closed by remote side. | 2023-11-19 21:26:03.676

Make sure you are using the correct symbols with Rithmic. Translate them to the current service:
Edit Menu: Edit >> Translate Symbols To Current Service

Do not use any invalid symbols. This is purely a Rithmic problem.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing