Support Board

Date/Time: Sun, 08 Sep 2024 00:41:35 +0000

Post From: Heatmap/Market Depth displayed on chart with free trial version

[2023-11-15 16:34:06] Link To Thread - Link To Post [Go To First Post]
John - SC Support - Posts: 34254
Please make sure you wait at least 10 minutes after you add the Market Depth Historical Graph to see if the data starts showing up after that time. This is due to the use of the Delayed Streaming Data, and it's possible that your displayed data has to wait for the delay to "catch up". Eventually - you should see the Market Depth Historical Graph displaying on the most recent bars and continuing to add as new bars are added, as long as you have the "Market Depth Historical Graph" set to display for the chart. If you are still having an issue with this, then please get us a screenshot of just the chart showing the most recent chart bars so we can see if the Market Depth Historical Graph is actually displaying or not. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing