Support Board
Date/Time: Tue, 26 Nov 2024 18:50:11 +0000
Post From: Theoretical average price using Theoretical not 'Actual' Profit & Loss in the Trade Window
| [2023-11-10 03:40:21] |
| Sierra_Chart Engineering - Posts: 17182 |
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Please do share this 10,000 times. It does not influence our support policies: BTW, Serious bad attitude for a support rep (QUOTE "We are not going to comment on this or take any time on this at all") to a legitimate issue I have about your software! I've seen this reply many times to a legit issue from other users too. I shall be sharing your post on The Pit Discord channel with the thousands of other traders some of whom use SC too.
Please share the post again and again and again including this post. Please please please. We do not provide support for this theoretical average price. We do not want to be burdened with it. We added this because someone requested it, but we are not going to help with it beyond referring to the documentation of how it is calculated which we assume you have seen: Trading Information Windows: How Average Price for Positions Is Calculated and Used And also for how the Open Position Profit/Loss is calculated, refer to: Basic Trading and the Trade Window: Main/C >> Open Profit/Loss (P/L) We also took the time now to validate that the open position profit loss is calculated correctly based upon the symbol being traded, the quantity being traded and the current price and the average price as it is calculated. It is correct. This matter is closed. Any further questions about this are just not within the scope of our support. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2023-11-10 03:53:47
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