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Date/Time: Tue, 26 Nov 2024 18:18:28 +0000



Post From: Expired account and delayed data

[2023-11-06 17:00:28]
User757462 - Posts: 6
Hello,

for several weeks now I have only had 15 minutes delayed data (Denali), but I have also only traded demo for a longer time now.
At the same time, I can no longer access my real money account and see the note "Was veryfied till: 2023-08-02 (Expired)" in Sierra Chart.
Why is this and how can I reactivate my account so that I can trade for real money again?

Thank you and best regards

J.K.