Support Board
Date/Time: Tue, 26 Nov 2024 19:59:10 +0000
Post From: Data disconnection when placing orders.
| [2023-11-02 14:14:28] |
| Sierra_Chart Engineering - Posts: 17182 |
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If you are actually getting disconnected from the trading server when submitting an order this is going to be an issue on the Rithmic side. There is not anything you can do other than not use Rithmic. We have heard of this before. Are you performing live trading with Rithmic? If so, we recommend using Teton order routing: Sierra Chart Teton Futures Order Routing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |