Support Board
Date/Time: Tue, 26 Nov 2024 20:04:00 +0000
Post From: Need help with different copies of Sierra Chart for different trade services
| [2023-11-01 20:25:38] |
| John - SC Support - Posts: 36307 |
|
Also for the Trade Service Settings, when I changed them in SierraChart2 this also impacted the same settings of my initial installation.
This absolutely should not be occurring if the installations are in different folders. Are you certain that the shortcuts you have are actually tied to the two different installations and are not both running the same installation? There is no issue with having both running at the same time. Please do the following for us. Open a File Explorer window and go to the installation folder for SierraChart. Start Sierra Chart directly from that folder by finding the executable named SierraChart_64. Make sure the "Global Settings >> Data/Trade Service Settings" are the way you wan them to be. Then use the File Explorer to go to the SierraChart2 installation folder and run SierraChart_64 from that installation. Make sure the "Global Settings >> Data/Trade Service Settings" for that installation are the way you want them. If you needed to change these, then make the change and select OK to close the page. Then go back to the other Sierra Chart that is running (SierraChart) and make sure the Data/Trade Service Settings there are still correct for that installation. Let us know if everything is good in this case or if both installations are copying each other. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |