Login Page - Create Account

Support Board


Date/Time: Tue, 26 Nov 2024 20:27:22 +0000



Post From: Data constantly switching between Data Modes

[2023-10-31 13:44:35]
Sierra_Chart Engineering - Posts: 17184
Rithmic keeps closing the data connection:
Rithmic Direct - DTC (Data) | Restarting real-time data updates for symbol: ESZ23-CME | 2023-10-29 22:52:40.471
DTC Client socket (4) | Socket gracefully closed by remote side. | 2023-10-29 22:52:40.517
DTC Client socket (4) | CloseSocket call. | 2023-10-29 22:52:40.517
Rithmic Direct - DTC (Data) | Waiting for socket receive thread to end | 2023-10-29 22:52:40.517

In Global Settings >> Data/Trade Service Settings remove the Market Data Username and Password.

What symbols do you need real-time data for?
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2023-10-31 13:44:56