Support Board
Date/Time: Tue, 26 Nov 2024 20:32:06 +0000
Post From: Persistent chart gap
| [2023-10-30 22:00:00] |
| John - SC Support - Posts: 36307 |
|
The log is not going to give us any information in this case. The first thing you need to do is to follow the instructions at the following link to redownload the data from just before where the gap shows: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) If this does not resolve your issue then we need to see an image of what you are seeing by following these instructions: Support Board Posting Information: Attaching or Posting a Screenshot/Image (Optional) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |